A short video from Project Manager, Joel Baldry, giving an update on the Ark’s work in challenging times.
All face to face appointments are suspended as is our drop in café.
However, we are able to run a number of replacement services. You can contact the welfare rights worker on the following telephone numbers – 0115 8599556 and 07735060345. The mobile number (07735060345) can be used for text and WhatsApp advice conversations as well as telephone calls.
Practical and emotional support is also available through accessing those numbers. We can arrange for regular contact from one of our volunteers to help individuals through a difficult time.
We are also running an email service and we are contactable at email@example.com
We are maintaining a service which we believe can still assist people in difficulty and hardship.
Please feel free to contact using the above details.
In light of advice given by the government on Monday 16th March 2020 the Ark is taking steps to limit the spread of the virus and to contribute to the well-being of our staff, volunteers and our friends who use our service.
It is with sadness that we now must suspend all of our activity groups (Friendship club, Craft club and Job club). We will also be closing the café area to the public and no longer running a drop-in meeting place. We appreciate that for several people our café is a source of community and in difficult times community is more important than ever. We will be attempting to find ways of remaining in contact with our patrons to ensure that they are not cut adrift from all support.
We will be honouring existing appointments with our welfare rights worker; however, wherever possible these appointments will be made by telephone rather than face to face. When unavoidable and a face to face appointment is essential if it is already booked, we will keep that appointment.
We are expecting to be able to run a telephone and email advice service but due to existing commitments this service will not be available until Tuesday 21st April. We will endeavour to keep this service available for as long as the situation requires it.
Our AGM was due for Friday 3rd April 2020. This is now postponed indefinitely but our annual report will be printed and made available for interested parties.
Even in turbulent times there are opportunities for us to support, encourage and sustain each other and we will seek to find and make the most of those opportunities.
We pray for good health for all us and hope to return to normality as soon as possible.
Chair of Trustees.
Our last day before Christmas is
Friday 20th December
We will then be re-open on
We apologise for any inconvenience caused and wish you all a peaceful and joyful Christmas and New Year
Ark will be closed
from Monday 3rd December 2019 until
Tuesday 10th December 2019.
This is due to building work being completed.
We are sorry for any inconvenience caused.
The Ark is closed from 28th August 2019 until 10th September 2019 due to staff annual leave.
We apologise for any inconvenience this causes you.
September 2nd Joel’s day off will be a Monday not a Friday.
And our opening hours will be;
Monday – 1.30pm -3.30pm for the Friendship Club
Tuesday – 10am -3pm
Wednesday – 10am – 3pm
Thursday – 10am -3pm
Friday – 10am – 3pm.
Please ask about these times if you are unsure.